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Jul 20, 2022·edited Jul 20, 2022Liked by Pritesh

Substack should make it easier for users to comment while being able to refer to the article (without having to scroll endlessly). This is especially important for curated content like this newsletter where there are multiple topics to comment on.

Anyway, two things. On dishwasher-proof culture. I hear you. What will remain are the daily processes and habits that are sustainable in the environment you have fostered for the team as a leader. What survives, by the continuous process of elimination, is the culture.

This premise travels wider I think. We're going to see more solved problems everywhere, and we'll spend less time on them. No one will design a window from scratch when building a house. What our attention will go to are the unsolved problems, while standing on solved problems. Think APIs, think cloud computing. There'll be more variety in the creative work (psycho-logical problems you may say) that people will invest themselves in.

On being judged on the worst-case performance, a good filter is to think of anything that can be or is described as a 'thankless job'. In cricket, a wicketkeeper who pulls off spectacular catches but misses a dolly will be remembered and judged on the blunder. This drives risk aversion because one has more to lose than to gain. Driving is one such thing too, unless you're incentivized for best-case performance like in racing.

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